Alerts

It has come to our attention that some of our customers have received a bill from Penn Credit with an incorrect amount due. There was a formatting issue with Penn Credit’s printer that caused customers to receive an inaccurate bill. The correct amount due is at the top of the bill but visit paymobilitybill.com to confirm the amount owed or call Penn Credit at 800-900-1392.
TxTag has switched to HCTRA as their new payment processing provider. If you have a TxTag related question, reach out to HCTRA at 281-875-EASY (3279) or HCTRA.org to resolve any issues. If you have a Mobility Authority related question, we encourage you to visit our website and use the chat feature or submit an inquiry, or call (833) 762-8655 and request a callback.
01/13/25: We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email and only send texts/emails with account updates and to those who have opted in to QR Code Digital Billing and Electronic Invoices. Please do not click on links or respond to any suspicious messages. To get the most up to date information about your Mobility Authority account, visit PayMobilityBill.com or call us at (833) 762-8655. The Mobility Authority works diligently to protect our customers’ data.