Alerts
  • TxTag is switching to HCTRA as their new payment processing provider. If you have a TxTag related question, reach out to HCTRA at 281-875-EASY (3279) or HCTRA.org to resolve any issues. If you have a Mobility Authority related question, we encourage you to visit our website and use the chat feature or submit an inquiry, or call (833) 762-8655 and request a callback.

Title VI Nondiscrimination

Title VI Complaints

Any person who believes that he or she, individually, as a member of any specific class, or in connection with any disadvantaged business enterprise, has been subject to discrimination prohibited by Title VI of the Civil Rights Act of 1964, as amended, may file a complaint with the Mobility Authority. A complaint may also be filed by a representative on behalf of such a person or group.

Filing Complaints

Complaints submitted shall be in writing and must be signed by the complainant and/or the representative. Complainants can complete the Mobility Authority’s External Discrimination Complaint Form available below in English and Spanish or in person at the Mobility Authority’s office.

Where to File: Title VI complaints may be submitted in person or via mail to:

Central Texas Regional Mobility Authority
Title VI Coordinator
3300 N IH-35, Suite 300
Austin, TX 78705-1849

External Discrimination Complaint Form

Formulario de Denuncia de Discriminación Externa

Sign Up for the CTRMA Newsletter